职位要求
?快速和专业的迎接所有客人,为客人点餐。
greet all guests and take beverage and food orders in a prompt and professional manner.
? 监督客人的行为和酒精饮品消耗量从而决定什么时候应控制客人的酒精量;将因酒精过量而引发的事故或客人的受伤程度汇报给管理层;在对饮用酒精饮品的客人的年龄有质疑时检查客人的身份证监督客人的行为和酒精饮品消耗量从而决定什么时候应控制客人的酒精量;将因酒精过量而引发的事故或客人的受伤程度汇报给管理层;在对饮用酒精饮品的客人的年龄有质疑时检查客人的身份证
monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever age of a guest requesting an alcoholic beverage service is questionable.
o遵万达国际酒店及度假村集团的个人仪表仪容规范著装无可挑剔
grooming is impeccable and in accordance with wanda group personal presentation standards
o 设备干净outlet equipment is clean
o 设备分类且存放好equipment is sorted and stored
o 玻璃器皿擦亮 glassware is polished
o 擦亮餐具flatware is polished
o 清洁瓷器china is clean
o 准备好服务台waiter stations are prepared
o 摆放好自助餐桌上的餐具cutlery is placed for buffet and table service
o 摆设好餐台tables are set
o 阅读并熟悉预订reservations are read and familiarized
o 准备好特别活动special occasions are ready
o 放音乐music is on
o 开灯lighting is on
o 酒吧准备就绪为客人提供舒适的服务。outlet is ready for service and guest comfort