职位详情

负责检查消防和生命安全设备的使用寿命。熟悉急救程序及消防紧急措施。在员工进出酒店时对其包裹进行随机的检查。遵寻酒店财物管理的原则，在未得到特许的情况下严禁酒店财物外流。如有需要，对携带大量现金的同事提供护送服务。对酒店进行随机检查，以保证酒店内安全保卫措施的实行。在酒店的出入口安排外围巡视点，以确保在酒店周围无闲杂人等。
responsible for checking so fire, life safety equipment are within the expiry limits. be familiar with current first aid and fire emergency procedures. conduct random bag inspections of associates entering and leaving the building. ensure asset removal policy is adhered to, to prevent hotel assets being removed from the hotel without the proper authority. provide escort services for associates carrying cash, where required. conduct random inspections of the hotel to ensure that safety and security practices are being followed. maintain perimeter patrols at points of entry and egress to ensure that all people within the hotel environs have a genuine purpose and are not loitering or are present for other reasons.

采取适当的方法解决客人投诉。通过与客人交流，建立起友好、信任和满意的对客关系。
take appropriate action to resolve guest complaints. communicate with guests in a manner, which promotes goodwill, trust and satisfaction.